Privacy Policy

Effective Date: 6/1/2024

Last Updated: 6/1/2024

Introduction

Welcome to Glow Pro Exterior ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use it, and the steps we take to ensure your information is protected.

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, and address.
• Service Details: Information related to the exterior cleaning services you request, including property details and specific service requirements.
• Payment Information: Credit card details or other payment information if you use our services.
• Communication Information: Records of your correspondence with us, including emails, phone calls, and any other form of communication.
• Usage Data: Information about how you use our website and services, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process and fulfill your requests for exterior cleaning services.
• To Communicate with You: To respond to your inquiries, send service-related notifications, and provide customer support.
• To Process Payments: To handle billing and payment processes.
• To Improve Our Services: To analyze usage trends and improve the quality and functionality of our services.
• To Market Our Services: To send you promotional materials, special offers, and other information about our services, with your consent where required.

3. Legal Basis for Processing Your Information

We process your personal information based on the following legal grounds:

• Contractual Necessity: To perform the services you have requested and fulfill our contractual obligations.
• Legitimate Interests: To improve our services, enhance user experience, and conduct marketing activities.
• Consent: When you have provided your consent for specific purposes, such as receiving marketing communications.
• Legal Obligations: To comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and IT support.
• Legal Authorities: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: To request access to the personal information we hold about you.
• Correction: To request corrections to any inaccurate or incomplete information.
• Deletion: To request the deletion of your personal information.
• Objection: To object to the processing of your personal information for certain purposes.
• Restriction: To request the restriction of processing your personal information.
• Portability: To request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Glow Pro Exterior LLC

21750 Hardy Oak Blvd Ste 104

PMB 704778

San Antonio, Texas 78258-4946 US

Email: contact@glowproexterior.com
Phone: (915)233-2002

9. Consent

By using our services or providing your information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Thank you for choosing Glow Pro Exterior. We appreciate your trust in us and are committed to protecting your privacy.